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DO NOT USE THIS COMPANY

Great Britain Stamps

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Frank Pryde10/07/2020 13:03:32
2 forum posts

I made two orders from this company on the 17th December 2019 and DHL delivered to the wrong address,,,

DHL state Great Britain Stamps (GBS) must deal with this directly with them,,,

DHL state this is not for me to deal with and since I paid for the goods GBS must comply with our sales contract and resend my orders whilst they (DHL) sort out the wrong delivery with GBS,,,

DHL state GBS only contacted them once, in March 2020,,,

As one may imagine, I have made countless calls to "STEVE" at GBS,,, with him constantly saying, "LET ME CONTACT DHL AND I'LL GET BACK TO YOU",,, HE NEVER DOES,,,

My last call to him was today, 10th July 2020, and a refusal from him to send my two orders,,,

HE THEN HUNG UP THE PHONE ON ME,,,

Has anyone else had a problem with GREAT BRITAIN STAMPS???

Evan Rees 111/07/2020 14:05:10
12 forum posts
2 photos

I've used them a number of times this year. They've been fine.

Frank Pryde12/07/2020 12:03:14
2 forum posts

UPDATE!

GBS has now cancelled my two orders BUT refuse to refund my payments,,,

This contravenes the Trading Standards Act,,,

DO YOU REALLY THINK THIS IS FINE???

It is between GBS and DHL to sort this out between them,,,

and the LAW states GBS MUST honour it's sales agreement with me,,, they refuse,,,

DO YOU STILL THINK THIS IS FINE???

Evan Rees 113/07/2020 14:26:41
12 forum posts
2 photos

Just saying they were fine for me.

I wasn't commenting on your experience.

Evan Rees 113/07/2020 14:37:24
12 forum posts
2 photos

p.s. This was in answer to the question in your first post :

"Has anyone else had a problem with GREAT BRITAIN STAMPS???"

Kim Tomlinson06/08/2020 07:21:57
23 forum posts
2 photos
 

"Has anyone else had a problem with GREAT BRITAIN STAMPS???"

Yes I sent for stamps with them.. I selected stamps from web site, expecting a 1 - 2 week delivery, after 3 used their web site question box, no reply thought I may have done something wrong so 3 days later tried again.........nothing. 4 weeks found their number and rang, polite man answered and told me they had nearly completed the order and it would be sent out that day. week 5 nothing rang again, polite man answered order was almost complete quoting 'it takes time to sort out and find stamps in private collection albums' week 6 they arrived. all perfect and as ordered.

In my head I see a room full of second hand albums, they advertise everything and hope one of the albums has it in then have to search for it, they should not advertise whats not ready sorted and ready to go.

I don't use then now

Edited By Kim Tomlinson on 06/08/2020 07:23:57

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